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Returns & Exchanges

The fastest way to exchange or return an item is to login to your account, find your order and click on the "request return" button.

Exchanges

  • Items must be returned within 30 days of purchase.
  • Items must be in new, unworn/unwashed condition, with tags on.
  • Customer is responsible for shipping item(s) back, unless it is a mistake made on our part.
  • In-store purchases must have a receipt.

Returns

  • Items must be returned within 30 days of purchase.
  • Items must be in new, unworn/unwashed condition, with tags on.
  • Customer is responsible for shipping item(s) back, unless it is a mistake made on our part.
  • In-store purchases must have a receipt.

Process for returning items:

  1. Make sure you meet all the criteria above.
  2. Login to your account for fastest service.
  3. Box up your item and include your order number, name and reason for the return.
  4. As soon as we receive your package with the return and verify it meets the above criteria, we will refund you.
  5. All returns/exchanges should be shipped back to:

      Unparalleled Apparel
      121 E Front St
      Suite 105
      Traverse City MI 49684